I build systems people trust with authority.
Not demos. Products where the hard question was what happens when the machine gets it wrong.
Two products, one idea.
Spending authority for autonomous software
Agents get a key instead of a credit card. Budgets that stop the agent rather than warn you afterward, a credential vault, and an escalation path that ends at a person.
The interesting problem was never making software capable. It was making capable software unable to spend money nobody approved.
An advisor that cannot approve anything
Built with an outside framework authority. It surfaces observations, questions, and risk signals, and by architecture it cannot issue an approval.
The constraint was the point — something that tells you what to consider and structurally cannot decide for you.
Most people selling this have never had to answer what happens when it’s wrong.
I’ve shipped two products whose whole job is that question. When something is talking to your customers, the failure mode is the product — not an edge case you handle later.
Everything I install assumes it will be wrong sometimes, and puts a person in the path before that costs you a customer.
One person, on your account.
Whoever scoped it builds it and answers the phone in month four. There is no junior team to hand you to — which is also why there’s one implementation a month.
Your CRM, your team, your process. If the answer is to replace something you already pay for, that’s a different project and a different person.
Every recovered job traces to the thing that caught it. You should be able to check the number without asking me to explain it.